Frequently Asked Questions

Answers configured by our team. If something is missing, contact us and we will add it.

Home collection

Do you offer home sample collection?

Yes — in the service areas listed on the website. Enter your pincode at booking and we confirm coverage before you pay.

How do I track my booking?

Use the Track booking page with your booking reference and the mobile number you booked with.

Can I pay at the laboratory?

Yes, pay at laboratory is available for laboratory visits where enabled. Online payment through Razorpay is also supported.

Still have a question?

Our team replies during laboratory hours.